explore emotions through typing...

What is Instant Message Counselling?


An exchange of therapeutic messages in a scheduled session time, without having to show your face or voice.  


We will 'talk' through typing for a scheduled 50minutes once a week.

Is Instant Message Counselling Confidential?

I use a programme called Zoom for my online counselling work. Zoom is free to download and use and has a feature to send instant messages.


Zoom looks similar to Skype but is much more suitable for confidential therapeutic work as it secure, encrypted and complies with the 2018 General Data Protection Regulation (GDPR) laws. 

Is Instant Message Counselling Safe?

I have studied an advanced specialist course in online counselling which equips me to offer this method of working in a very safe way. To read more about my online experience and training click here.  

Why choose Instant Message counselling?

  • no need to show your face 

  • no need to speak

  • express yourself through writing

  • more accessible

  • no travel time

  • feel more equal

Things to Consider​​​


  • Do you have somewhere private and where you will not be disturbed for the duration of the session

  • Do you have a computer/laptop/tablet/smartphone?

  • Do you have a good stable internet connection?

  • Is your device easy to type on?

  • Are you able to express yourself through writing and do you enjoy communicating this way?

How do I get Started?

STEP 1: Click here to complete the web form to ask to book an Introductory session.

STEP 2: I reply by email offering you a session time and send you the registration form for you to return by email.

STEP 3: You complete and return the registration form by email and bank transfer the introductory fee.


I will email you a copy of my counselling contract and instructions to set up Zoom on your device and the Zoom link to join our session on the day.

STEP 5: If we decide to start counselling sessions, you type your name on the counselling contract to confirm you agree and then email it back.

Step 6: I then reply confirming our weekly session times.

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    ​© Sussex Rainbow Counselling  -  Chloe Foster (MNCS Accred)  -  PG Dip Humanistic Psychotherapeutic Counselling

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